GENPACT - Hyderabad

Experience - 3 to 9

Key Skills - salesforce development, salesforce lightning, lightning web components lwc, aura components, apex programming, visualforce, salesforce system architecture, salesforce customization, salesforce configuration, sharing rules, roles and profiles, workflow rules, process builder, salesforce flows, declarative development, agile methodology, scrum, unit testing, apex test classes, code coverage optimization, trigger development, batch apex, scheduled apex jobs, salesforce design patterns, best coding practices, api integration, rest api, soap api, middleware integration, third party integrations, data migration, data loading, salesforce security model, debugging and troubleshooting, production support, incident management, service requests handling, enhancements and change requests, release management, deployment, ci cd for salesforce, version control, git, business requirement analysis, stakeholder collaboration, mentoring and team support, salesforce best practices, scalable solution design.,

GENPACT - Hyderabad

Experience - 5 to 15

Key Skills - netskope swg, secure web gateway, swg deployment, inline proxy mode, ipsec tunnels, gre tunnels, traffic steering, remote user security, office network security, web filtering, url filtering, threat protection, tls inspection, data loss prevention, dlp policy enforcement, cloud application access, casb, instance awareness, adaptive access, policy design, policy optimization, security testing, malware simulation, threat emulation, dlp scenarios, network segmentation, micro segmentation, access control lists, acl, zero trust, sase, incident response, data exfiltration prevention, regulatory compliance, pci dss, gdpr, hipaa, api integration, security tool integration, siem, edr, soar, firewall integration, sandboxing, documentation, sop creation, runbooks, playbooks, knowledge transfer, automation, terraform, ansible, python, cloud security, network security, itil, major incident management, communication skills, stakeholder collaboration.,

Wipro - Chennai

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Ford - Chennai

Experience - 0 to 1

Key Skills - ZTNA, SASE, Prisma Access, SRE Monitoring, Configuration updates, Network Security Engineering, Security Architectures, Full Stack Observability, Monitoring, Network management tools, Wireless, Automation, Proxy, Firewalls, Incident Management, Ise, Sdn.,

Wipro - Mumbai

Experience - 5 to 8

Key Skills - DevOps, CI/CD, Jenkins, Git, GitHub, GitLab, Docker, Kubernetes, Linux, Shell Scripting, Python, Automation, Cloud Computing, AWS, Azure, Infrastructure Management, Monitoring, Logging, Incident Management, Root Cause Analysis, DevOps Toolchain, Customer Support.,

Wipro - Pune

Experience - 5 to 8

Key Skills - Network Administration, LAN, WAN, Global Network Management, Cisco Routers, Cisco Switches, Avaya, Brocade, Network Monitoring Tools, Wi-Fi Technologies, Network Security, Hardening Guidelines, Network Troubleshooting, Enterprise Networking, Offshore Development Center (ODC) Setup, MPLS, VRF Configuration, Site-to-Site VPN, Client-to-Site VPN, Point-to-Point Links, ISP Coordination, Network Design Validation, OSPF, BGP, Routing Protocols, Switching Protocols, STP, QoS, Incident Management, Change Management, Capacity Management, ISO 20000, ISO 27001, IRMC Guidelines, High Availability, Redundancy Planning, Outage Management, S0 Calls, Multitasking, CCNP,

Wipro - Hyderabad

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

Microsoft - Bangalore

Experience - 2 to 4

Key Skills - Distributed Systems, Cloud Storage Systems, Systems Programming, Multithreaded Programming, C, C++, C#, Java, Python, Large-Scale Architecture Design, Control Plane Design, Reliability Engineering, Scalability Engineering, Performance Optimization, Fault Tolerance, High Availability, Design Reviews, Technical Leadership, On-call Operations, Incident Management,

GENPACT - Noida

Experience - 0 to 3

Key Skills - application support, l1 support, l2 support, incident management, servicenow, workflow support, application troubleshooting, issue resolution, vip user support, access management, user onboarding, lower environment testing, dev environment, sandbox testing, training environment, stakeholder coordination, l3 coordination, shared mailbox support, operational support, ms excel, ms powerpoint, documentation, communication skills, analytical skills, problem solving.,

Microsoft - Bangalore

Experience - 2 to 4

Key Skills - Technical Support Engineering, Customer Support, Troubleshooting, Windows Server, Remote Desktop Services, VMware, Citrix, Printing Configuration, WMI, PowerShell, DCOM, User Profile Management, Application Installation and Management, Windows Virtual Desktop, WVD, FSLogix, Incident Management, Root Cause Analysis, Microsoft Support Tools, Communication Skills, Collaboration, Problem Solving ,

GENPACT - Lucknow

Experience - 0 to 2

Key Skills - application support, ap capture support, l1 support, l2 support, incident management, help desk support, jira, servicenow, troubleshooting, root cause analysis, rca, operational standards, documentation management, knowledge base creation, user training, azure cloud services, azure monitoring, azure devops, ci/cd pipelines, build and deployment support, aks, azure kubernetes service, docker, container management, grafana, system monitoring, alerting, sql queries, data validation, document intelligence, data capture, ocr, icr, omr, oauth authentication, web services, access management, release support, production support, shift operations, on call support, cross functional collaboration, .net exposure, finance and accounting domain, ms office, analytical skills, communication skills.,

Wipro - Coimbatore

Experience - 5 to 8

Key Skills - Cyber Security Operations, Information Security, Security Monitoring, Log Analysis, SIEM Tools, Incident Response, Threat Detection, Intrusion Detection, Forensic Analysis, Risk Assessment, Root Cause Analysis, Security Incident Management, Disaster Recovery Planning, Vulnerability Assessment, Threat Intelligence, Advanced Security Analytics, Security Dashboards & Reporting, Security Audits, Audit Compliance, Information Security Risk Management, Stakeholder Management, L1/L2 Incident Handling, 24x7 SOC Operations, Cyber Security Awareness Training, Email Security, Phishing Analysis, Malware Analysis, Access Management, Security Controls, SLA Adherence, Customer Centric Security Solutions.,

Wipro - Pune

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

GENPACT - Hyderabad

Experience - 0 to 4

Key Skills - it operations, it ops, major incident management, crisis management, tier 2 support, infrastructure support, incident response, executive support, ecs support, executive communication, bridge call management, post incident review, pir, root cause analysis, problem management, event correlation, alert monitoring, false positive reduction, monitoring tools, splunk, dynatrace, datadog, itsm, servicenow, service transition, change management, knowledge management, service desk training, l1 coaching, premium support, system reliability, operational excellence, automation, ai in it operations, digital transformation, microsoft 365, sap support, unix, networking, cloud operations, continuous improvement, collaboration, customer centric approach.,

GENPACT - Gurgaon

Experience - 4 to 8

Key Skills - sap, solution architecture, portfolio architecture, design authority, it service management, itsm, deployment localization, business delivery services, gdo bds, functional architecture, process architecture, enterprise architecture, technical planning, release management, security compliance, data privacy, audit compliance, devsecops, agile, devops, scrum, lean it, lifecycle management, product lifecycle management, stakeholder management, business process design, cross functional integration, automation, continuous improvement, epic to solution design, system integration, operations support, incident management, vendor management, application lifecycle, patching, upgrades, system modernization, documentation management, knowledge management, leadership, influencing skills, strategic planning, innovation management, customer focus, supplier management, change management, itil, pmi, fmcg domain.,